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Listen to the post 17 minutes This audio is auto-generated. Please let us know if you have feedback. Following a year of broad financial unpredictability that suppressed growth for hotels, hospitality industry leaders are looking towards 2026 with mindful optimism. Rising functional expenses are slated to challenge owners this year and lower-tier segments could struggle amid a growing wealth bifurcation.
And through everything, hotel business are expected to strengthen their portfolios with brand-new brand offerings and collaborations. As the year gets underway, Hotel Dive talked with hospitality leaders from varying corners of the market about their 2026 forecasts. Below are the top patterns expected to effect hotel operations, efficiency, net unit growth and more this year.
Best 2026 Business Models to ExploreTotal incomes, earnings and benefits paid by U.S. hotels rose to $127 billion in 2025, according to information from the American Hotel & Accommodations Association, shown Hotel Dive. In 2026, that figure is forecasted to climb up to $131 billion, representing a roughly 3% year-over-year increase, per AHLA. For hotel owners, rising labor expenses posture a difficulty to net operating income development, Kevin Davis, Americas CEO at JLL Hotels & Hospitality, informed Hotel Dive.
Rising labor expenses have been a difficulty for hoteliers for years, Davis said, particularly following the COVID-19 pandemic. In general, hotel labor expenses have increased 15.3% from 2019 to 2025, exceeding the 12.8% development in total operating earnings, according to AHLA.
3, 2024 in San Francisco, California. Justin Sullivan via Getty Images In 2026, Davis kept in mind, union negotiations will be "front and center" in New york city City, where the New York City Hotel and Gaming Trades Council's union contract with the Hotel Association of New York City City is set to end in July.
Last year, the union backed New york city City's newly elected Mayor Zorhan Mamdani, who operated on a guarantee to raise New York City's minimum wage to $30 per hour by 2030. Hotel industry associations, consisting of AHLA, have actually denounced similar legislation across the nation, including the just recently passed $30 wage ordinance in Los Angeles. "Need has not stayed up to date with this pace," she said. "We're likewise seeing these difficulties compounded by legislation that targets hotel operations, such as severe labor and licensing policies like the New York City City Safe Hotels Act. When demand is falling and costs are soaring, the mathematics simply doesn't build up." Wages, incomes and payroll-related expenses paid by hotels now account for more than 32% of overall profits, according to AHLA.
As more hotel guests turn to expert system to boost their travel experience, reserving hotels directly through large language designs (LLMs) may be next, hospitality specialists stated. Agentic commerce a process by which self-governing AI representatives act on behalf of a customer to find, compare and complete purchases is a trend that has accelerated across markets like retail.
According to PwC's 2025 Holiday Outlook report, 76% of millennials said they're likely to utilize AI for travel suggestions. That number is growing, Jonathan Kletzel, PwC's travel, transportation and logistics leader, informed Hotel Dive. Michael Klein Head of retail, travel and hospitality product marketing at Talkdesk To remain competitive with direct booking, larger multibrand hotel business will "embed LLMs into their own brand name websites and mobile apps, and alter the method the consumer searches," Kletzel stated.
"If you are not visible in an LLM search result which numerous brands aren't, and this is the huge panic that they're all going through right now consumers aren't going to consider you," he said. Michael Klein, head of retail, travel and hospitality product marketing at AI customer experience platform Talkdesk, similarly informed Hotel Dive that hospitality gamers require to guarantee their residential or commercial property details is being indexed by LLMs to appear in tourist queries.
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